Chatykit Privacy Policy

Effective Date: August 6, 2026
Last Updated: August 6, 2026

This Privacy Policy explains how FlowMind Technology Inc. (“Chatykit,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you access or use Chatykit, including our website, AI chat features, and related services (collectively, the “Service”).

FlowMind Technology Inc. is the controller of personal information processed as described in this Privacy Policy, except where otherwise stated.

Please read this Privacy Policy carefully. If you do not agree with our practices, please do not use the Service.

1. Information We Collect

The information we collect depends on how you use Chatykit and which features you use. Chatykit currently does not require users to register or log in.

1.1 Chat Content and Other User Content

When you use Chatykit, we collect the content you submit to the Service, such as prompts, questions, text, files, images, or other materials you choose to provide (“Input”), together with AI-generated responses (“Output”). We refer to Input and Output collectively as “Chat Content.”

Chat Content may contain personal information if you choose to include it. Please do not submit highly sensitive or confidential information unless it is necessary for your use of the Service and you have the right to provide it.

We process Chat Content to generate responses, provide requested features, maintain conversation functionality where available, detect abuse, troubleshoot technical issues, and operate and secure the Service.

1.2 Device, Log, and Usage Information

When you access the Service, we may automatically collect technical and usage information, including:

• IP address;
• browser type and version;
• device type and operating system;
• language and approximate location derived from IP address;
• date and time of access;
• pages, screens, and features used;
• interactions with the Service;
• session and referral information; and
• diagnostic, error, performance, and security logs.

We use this information to operate, secure, troubleshoot, analyze, and improve the Service.

1.3 Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to keep the Service functioning, remember preferences, maintain sessions, prevent abuse, and understand how the Service is used.

Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. You may also be able to control cookies through your browser settings or any cookie controls we make available on the Service.

1.4 Communications and Support

If you contact us, we may collect your contact information, the contents of your message, attachments you provide, and other information necessary to respond to or resolve your request.

2. How We Use Personal Information

We may use personal information to:

1. provide, operate, and maintain Chatykit;
2. process Input and generate AI Output;
3. maintain chat history or other user-requested functionality where available;
4. personalize settings and improve user experience;
5. monitor performance, troubleshoot errors, and improve features;
6. detect, investigate, and prevent fraud, abuse, security incidents, and violations of our Terms of Use;
7. communicate with you about the Service, support requests, security, and policy changes;
8. comply with applicable laws, lawful requests, and legal obligations; and
9. establish, exercise, or defend legal claims and protect the rights, safety, and property of Chatykit, our users, and others.

We may also create aggregated or de-identified information that cannot reasonably be linked to an individual and use that information for analytics, research, product improvement, security, and other lawful business purposes.

3. AI Processing

Chatykit is an AI-powered service. As of the Effective Date, Chatykit uses meta/meta-llama-3-8b-instruct to provide AI chat functionality. The models and technical providers used by the Service may change over time.

When you submit Input, it is processed by the systems necessary to generate an Output. Depending on how the Service is technically operated, this processing may occur through infrastructure or model-serving providers acting on our behalf.

We do not assume that Chat Content is anonymous. You should avoid including unnecessary personal information, confidential information, authentication credentials, financial account information, health information, or other sensitive data in prompts.

We do not make commitments in this Privacy Policy about a third-party provider’s independent data practices beyond the arrangements applicable to the services it provides to us. Where a third-party provider processes personal information on our behalf, we take reasonable steps to require appropriate privacy and security protections.

4. Legal Bases for Processing

Where applicable law requires us to identify a legal basis for processing personal information, we rely on one or more of the following:

• Performance of a contract: to provide the Service and features you request;
• Legitimate interests: to operate, secure, improve, and understand the Service, prevent abuse, and protect our legal rights, where those interests are not overridden by your rights;
• Consent: where we ask for your consent, including for certain cookies or other processing where required by law; and
• Legal obligations: where processing is necessary to comply with applicable law or valid legal process.

Where we rely on consent, you may withdraw it at any time, subject to applicable law. Withdrawal does not affect processing already carried out lawfully before withdrawal.

5. How We Disclose Personal Information

We may disclose personal information in the following circumstances.

5.1 Service Providers

We may provide information to vendors and service providers that perform services for us, such as AI model serving, cloud infrastructure, data storage, security, analytics, error monitoring, and customer support. They may process information only for the purposes for which it is provided and subject to applicable contractual and legal obligations.

5.2 Legal, Safety, and Compliance

We may disclose information if we reasonably believe disclosure is necessary to comply with applicable law, regulation, legal process, or a valid governmental request; enforce our agreements; investigate fraud or security issues; or protect the rights, property, or safety of Chatykit, our users, or others.

5.3 Business Transfers

If FlowMind Technology Inc. is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

5.4 With Your Direction or Consent

We may disclose information to another party when you ask us to do so, direct the Service to interact with that party, or otherwise provide valid consent.

Chatykit does not currently sell, rent, or trade personal information, and we do not use personal information for targeted advertising.

6. Cookies and Your Choices

Cookies and similar technologies may include:

• Essential technologies, used for security, session management, preferences, and core Service functionality; and
• Analytics or performance technologies, used to understand usage and improve reliability and performance where permitted by law.

You can generally configure your browser to block or delete cookies. Blocking essential cookies may prevent some features from working correctly.

Where consent is legally required for non-essential cookies, we will provide a way to grant, refuse, or withdraw that consent.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods depend on the type of information and why we process it. For example:

• Chat Content may be retained when needed to provide conversation history or other Service functionality and may also be retained for a limited period for safety, security, abuse prevention, or troubleshooting;
• support communications may be retained while necessary to resolve the request and maintain appropriate business records; and
• security and technical logs may be retained for a limited period appropriate to detecting abuse, maintaining reliability, and investigating incidents.

We may retain information longer where required by law, necessary to establish or defend legal claims, or necessary to address fraud, abuse, or security incidents. Aggregated or de-identified information that cannot reasonably be linked to you may be retained for longer periods.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include access controls, encryption in transit, monitoring, and other security practices appropriate to the nature of the information.

However, no method of transmission or storage is completely secure. We therefore cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, applicable privacy laws may give you rights regarding your personal information. These may include the right to:

• confirm whether we process your personal information and access it;
• request correction of inaccurate personal information;
• request deletion of personal information;
• obtain a portable copy of certain personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent; and
• appeal a decision we make regarding a privacy-rights request, where required by law.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

To exercise a privacy right, use the privacy or support contact method made available through Chatykit or contact us at the mailing address in Section 14. We may need to verify your identity before completing a request. Authorized agents may submit requests where permitted by applicable law, subject to appropriate verification.

If we deny a request, you may have the right to appeal our decision or contact the privacy regulator or attorney general in your jurisdiction.

10. Sensitive Personal Information

Chatykit is a general-purpose AI chat service and is not designed to require sensitive personal information. Please avoid entering sensitive information unless necessary for your request and you are legally permitted to provide it.

Where applicable law requires consent or other safeguards before processing sensitive personal information, we will apply those requirements. We do not use sensitive personal information for advertising or marketing.

11. Children’s Privacy

Chatykit is not intended for children or minors under 18. We do not knowingly collect personal information from children under 13 in the United States or from anyone who is below the minimum age at which they may lawfully provide their own consent to data processing in their jurisdiction.

If we learn that we collected personal information from a child in circumstances prohibited by applicable law, we will take reasonable steps to delete it. A parent or guardian who believes a child has provided us with personal information may contact us using the information in Section 14.

12. International Data Transfers

Chatykit is operated by a company located in the United States. If you access the Service from another country, your personal information may be processed in the United States or other countries where our service providers operate.

Where required by applicable law, we use appropriate safeguards for cross-border transfers of personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in the Service, our data practices, or legal requirements. When we make changes, we will update the “Last Updated” date above. If required by law, we will provide additional notice or obtain consent before a material change takes effect.

We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a privacy-rights request, you may contact us through the contact or support method made available on Chatykit or by mail at:

FlowMind Technology Inc.
300 DELAWARE AVENUE, SUITE 210-2207
WILMINGTON, DE 19801
United States